Recent Posts

How Can SERVPRO of North Nashville Help You Recover From Water Damage?

7/26/2021 (Permalink)

Our highly trained restoration industry technicians are here at SERVPRO of North Nashville 24-hours a day to help you in the event of an emergency. When a disaster involving water and its aftermath of damage affects your home or business, you can count on us.

Here are just a few of the ways SERVPRO can restore your property from water damage: 

SERVPRO Can Remove Moisture and Repair Damaged Belongings

SERVPRO of North Nashville has all the skills and equipment necessary to dry damp areas and restore items that have been negatively affected by moisture. You may have undergone a flooding event from bad weather, equipment failure, or an overflowing creek or river; each of these situations will ruin belongings. We can help you recover and dry out:

  • Textiles, furniture, draperies
  • Documents
  • Flooring and floor coverings
  • Low-lying buildings and rooms, such as basements

We will help you pack up what is salvageable so that it can be cleaned, inventorying every item. We also remove sheetrock, carpet, and insulation and remediate the building too. 

SERVPRO Can Remediate Unhealthy and Unsafe Environments

A water damage event - such as the flooding of a river or an industrial spill involving large amounts of water mixed with chemicals - may create an unhealthy environment that can result in illness or injury. SERVPRO will ensure that your premises are safe and accessible by managing:

  • Unclean water
  • Mold and mildew infestations
  • Dangerous debris
  • Structural elements
  • Unsafe situations, such as those involving electrical components and standing water
  • Chemicals and toxins

These are just three of the many ways we are here to help you recover your business after a disaster. Visit our website for more information!

The SERVPRO of North Nashville team can be on-site with all the experience and equipment necessary to get you back to normal quickly when your home or business experiences water damage. We handle other types of cleanup projects, including the aftermath of fire damage, mold infestation, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned, as well. 

This franchise is Independently Owned and Operated. 

What You Need To Know About Filing A Storm Damage Insurance Claim

7/19/2021 (Permalink)

Damage from a storm may very well mean that you are going to need to file a storm damage insurance claim, and you may be unfamiliar with the process. To help guide you through it we are sharing some tips today to help:

INVESTIGATE THE DAMAGE.

Once it’s safe to do so, take time to look around your property to see what has been damaged. Make detailed notes and take photos and/or videos of what you find for your records; this information can be helpful for your claims adjuster, as well. Take special notice of anything that seems dangerous or unsafe, and be sure to keep people away from those areas. If you feel it is not safe to stay in your home, save documentation for any steps you have to take, such as meals, hotels, rental cars, etc. If it is your business that is affected and you must go elsewhere to complete work, the same provision holds true. Reimbursement is made much easier with proper documentation. 

CONTACT THE INSURANCE COMPANY.

Insurance company contracts require home and business owners to report the property damage claim to them promptly, so this is an important early step. You will want to check for time limits as to when you need to file your claim since your claim could be denied if you fail to meet this requirement. Additionally, exclusions, limits, and add-on provisions, like additional coverage for personal items, may be included in your policy, so be sure you know what these are. After you contact your insurance company, the claims process will begin. 

DOCUMENTATION.

As we mentioned above, it is essential that you document the aftermath and provide your insurance adjuster with as many details as possible, such as by taking photos and videos of the damage. Be detailed in your description of the incident and list all items that have been affected. If your payout ends up being less than you expect or is fair, such documentation can be used when filing an appeal.

DO IT YOURSELF?

In most cases, you and your insurance company will work together to come to an agreement on all the necessary repairs and the cost of such repairs, and this will need to be in writing before you make any changes to your home. You may find it necessary to take reasonable do-it-yourself repair steps to protect your property from further damage. Avoid throwing out any damaged items until the insurance adjuster has made a visit to your home and be sure to save any receipts for items you purchase; you might be able to submit these to your insurance company for reimbursement.  

SERVPRO of North Nashville is available to help you get back to normal as quickly as possible after any-size disaster. In addition to storm damage and helping you manage the insurance claim process, we handle fire damage, biohazards, chemical cleanup, and mold remediation. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated. 

Three Tips To Prevent House Fires

7/5/2021 (Permalink)

Believe it or not, a house fire occurs every 24 seconds here in America! Therefore, Preventing a fire in your home is very important, and the good news is that most common fires are preventable by following some standard safety practices. Here are three tips to prevent a house fire:

DON’T OVERLOAD ELECTRICAL PLUGS AND CORDS.

Be careful with your electrical and extension cords; plugging too many items in one outlet can overload the circuitry, while using damaged cables can also create a hazard. Make sure your extension cords are not overloading your system and that they are carrying the recommended electrical load. If you are not sure what the proper load should be, check the documentation that comes with your equipment; manufacturers must provide this information. Also, make sure to purchase the right kind of cords for indoor or outdoor use.

BE ATTENTIVE WHILE COOKING. 

Never leave food unattended while you are cooking. Mishaps in the kitchen are among the top causes of home fires. Look out for burning food can also cause smoke damage. If you aren’t in the kitchen, turn off your appliances and be especially cautious when cooking with grease or oils. If a stovetop fire does occur, make sure you know the proper procedure to put the fire out; for example, using water on a grease fire will cause the flames to explode across the area, creating an even more dangerous situation. 

NEVER LEAVE A FLAME ALONE. 

Who doesn’t love a fragrant candle? It can be tempting to light one and let it burn for a long time to add a pleasant scent to your home, but you must remember to blow out the flame when you leave. Ensure you extinguish a fire in the fireplace or your fire pit the same way. A spark or a falling piece of burning wood can start a house fire in a matter of seconds, so eliminate such a risk by practicing smart fire safety. 

We hope these tips help keep your home and your loved ones safe from a house fire, but if the worst happens, always remember that SERVPRO of North Nashville is available to help. We are proud to serve our North Nashville community in the restoration of homes and businesses when damage happens from fire, water, accidents, vandalism, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated.

SERVPRO Technicians' In-Depth Training

6/28/2021 (Permalink)

SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries since 1967. In addition to offering ongoing training at regional levels, SERVPRO also developed the National Training Center in 1992 to teach restoration and mitigation skills to SERVPRO Franchise Owners and insurance industry employees. SERVPRO understands that providing our customers with the very best service requires that our technicians receive in-depth training on every level. With this in mind, we have designed educational programs that provide them with the skills and knowledge needed to get the job done: 

Employee Certification Training

Our Employee Certification Training is a self-paced program designed specifically for the franchise's employees. The certification is awarded after the employee successfully completes all course materials and passes the final examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

e-Learning

Our e-learning program is a web-based program designed as an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

Continuing Education

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to expand the attendees’ knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

New Franchise Training

The new franchise training is an in-house, hands-on training program at our corporate training facility that was designed primarily for new franchise owners, but it is also a valuable course for franchise employees. During the 15-day program, we cover all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation

IICRC Training Program

The SERVPRO IICRC Training School offers classes in the following categories year-round:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying (in our purpose-built ASD facility)

As you can see, SERVPRO of North Nashville is dedicated to ensuring that our technicians have access to the most in-depth educational materials possible so that we can give our customers the best service in the industry. If you have experienced water damage, fire damage, a mold infestation, a bio-hazard event, or any other kind of disaster, you can be confident that our team is fully prepared and equipped to manage any emergency situation. We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated.

Protecting Your Restaurant From Mold

6/14/2021 (Permalink)

It’s a well-known fact that mold thrives in dark, moist, and unventilated places such as warehouses, storage spaces, and anywhere that water is used often. Spores are in the air looking for the right conditions in which to colonize, so the best way to protect your restaurant from mold is to ensure that those conditions don’t exist! 

COMMON AREAS FOR MOLD. 

  • Bathrooms. Mold thrives in damp, dark, moist environments, so it follows that a bathroom is the perfect fungal breeding ground.
  • Kitchen/Break Areas. Kitchen and break room sinks are obvious places for a mold infestation.
  • Lobby/Waiting Area. Spills that occur in your waiting area can leave your carpeting at risk for mold damage, so all spills must be cleaned up immediately - and thoroughly - in order to protect your carpeting.
  • Restaurant storage areas are often loaded with cardboard boxes and carrying supplies. Once these get damp mold can follow. 
  • Your bar area can also be a spot for a mold infestation; flooring and sinks are constantly damp. Your storage cabinets in this area need to be kept dry, as well. Refrigerated cases for beverages that need to be kept cool can also develop a mold issue. 

REGULAR INSPECTIONS. 

Regular inspections will ensure that you are aware of a mold infestation right away. You should move machinery, furniture, and equipment so you can see into those places that are often overlooked and that can often remain damp for periods of time. Leaks of any kind, such as in the roofing, in windows and doors that don’t fit properly, pipes that need to be replaced, and hoses that are cracked - are the kinds of things to be on the lookout for, and repaired right away to avoid further problems. Here at SERVPRO, we always recommend proactive and preventive maintenance to save you both time and money! 


If you find that your restaurant has developed a mold problem, our team here at SERVPRO of North Nashville can be onsite right away to help manage this kind of issue. We also have all the skills and training necessary to handle disaster events of all sizes and types, such as cleanup after water damage and fire damage, and we can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

My Basement Flooded; What Now?

6/7/2021 (Permalink)

When you discover your basement flooded, you can be left wondering what in the world you need to do now! Such an event can create so many problems since basements are so often the place where important items are stored. Books, photo items, and textiles can end up completely ruined if they are soaked - but keep in mind that a professional restoration company like our team here at SERVPRO of North Nashville will have the training, equipment, and products needed to recover many of these kinds of items.

If you are asking yourself “What now?”, we have some answers! 

TAKE ACTION

Act fast if you find that your basement is being flooded, and make sure you put safety first. Call your power company, electrician, and/or your professional water damage cleanup team immediately so that the appropriate steps can be taken to manage the dangerous combination of water and electricity in this situation. These professionals have the tools and training to handle it all safely. They will be able to determine the steps you can take in beginning your cleanup process without increasing the risk of fire damage from any dangerous scenarios, such as exposed wires, and more.

SOME CLEANUP TIPS. 

A shop-vac can clean up smaller amounts of standing water while using a dehumidifier or fans will circulate needed air. Circulated air discourages mold growth and mildew, and that’s something you definitely want to avoid! Your air conditioning can be a big help here, too, so it should stay running throughout the building as long as that can be done safely. You will want to get a professional opinion before using window air conditioning units. 

STOP MOLD AND MILDEW. 

To discourage mold and mildew from establishing colonies on damp surfaces, scrub them with a solution of one cup bleach to one gallon of water while wearing gloves and protective eyewear. Make sure you keep the space you are in well ventilated while you are doing tasks that involve cleaning solutions.

PERSONAL ITEMS. 

You can actually save valuable documents and papers by placing them in the freezer if they have been soaked. This may stop the growth of mildew or deterioration; if the worst happens, remember that SERVPRO is fully equipped to recover documents that have been affected by a disaster.  Storing important items in your basement may be unavoidable, so using air- and water-tight plastic bins to protect your items against a flooding event will help you in the future to protect your valuables from a basement flood. 


Here at SERVPRO of North Nashville, we are always prepared to help whenever you are dealing with water damage and fire damage, and we are mold remediation specialists, too. We handle large cleanup projects for commercial business owners and smaller projects for area homeowners, and we can get your premises Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

Steps To Take After A Tornado

5/24/2021 (Permalink)

After you have experienced a tornado in your community, there will be various things to consider as you move towards recovery. Such extreme weather events can cause a large amount of damage, both with respect to physical destruction and loss to emotional trauma. 

Here in Middle Tennessee, our springtime is lovely. It’s also the time of year when tornadoes occur more frequently. With this in mind, we wanted to share a few steps you can take after a tornado that will help you manage the damage and recover! Below are tips that will help save both time and money as you work towards recovery. 

  • Find a contractor that is able to fund the beginning of the rebuild; insurance companies often take a few months to send the funds for the construction and repair work, so this step will help you begin more quickly.
  • Insurance claims will also cover your possessions, so take an inventory of all the items you have lost and cannot salvage through photo and video. You may even be able to list food loss in your claim; check with your insurance agent.
  • As you make purchases to replace the items that were lost, remember to keep all the receipts. Your insurance company will be asking for them in order to pay out your claim. 
  • Advances can be requested through your adjustor for living expenses like clothes, food, and toiletries, so be sure to ask. 
  • Your insurance policy will probably cover storage for items that were not damaged so that construction can go forward unhindered. If you have lost your roofing, for example, you will want to be able to guard undamaged items against rain and weather. 

Next on the list are a few more helpful steps: 

  • Cleaning or restoration service for clothes, house, and property will need to be scheduled.
  • Contact your utility companies about damage and important insurance.
  • Contact your mortgage holder or landlord to gather important directions you may need to know.
  • Rent a postal box for redirected mail if needed, and obtain a storage unit for undamaged items for protection during construction.

Our team here at SERVPRO of North Nashville is always ready to help if the worst happens. We are skilled restoration specialists who can manage disasters of all sizes. SERVPRO of North Nashville can help you recover from water damage, fire damage, mold infestations, biohazards, and more. This franchise is independently owned and operated.

What Should I Do After a House Fire?

5/17/2021 (Permalink)

A house fire is an emotionally gut-wrenching experience, no matter what size the fire is. From smoke damage and unhealthy air quality to the loss of belongings that may be precious or important, there are a lot of issues that can stem from a disaster of this kind. Even a small grease fire in the kitchen can require plenty of clean-up, not just in the kitchen, but throughout the whole house. Emotional stress is yet another challenge, and it can leave you with a sense of confusion that can be hard to overcome; you could find yourself saying “What should I do?” after a house fire. 

WHERE TO BEGIN

The most important thing to do after a fire of any size is to have your home inspected for safety. There may be unseen damage to electrical wiring, wall supports, and other structural elements that need to be addressed before completing the cleaning and finishing cosmetic touches. The inspection may be conducted by a professional restoration company, and they can also give you estimates as to recovery, as well as help you to navigate the insurance portion. 

PPE

Once your home is cleared as safe to enter, you still need to take precautions before stepping inside to document the damage. Adults should be wearing close-toed shoes, long-sleeved shirts and long pants, safety glasses, work gloves, and face masks. Children should be kept clear of the areas of damage entirely. 

DOCUMENTATION

If possible, take pictures or videos to record the damage. If you do any repair yourself, be sure that you have proof (before-and-after) on hand for the insurance claim portion. Warranties can be negated if they require that something is repaired by a certified professional. 

CLEANING

To remove soot from interior walls, cabinets, wood/metal furniture, and floors, mix a solution of two tablespoons dishwashing soap, four to six tablespoons trisodium phosphate, and one cup bleach with one gallon of warm water. Start at the top of the wall or area to be cleaned and sponge-wash one small area at a time. Rinse each section with clear water immediately and allow the surface to air dry. Bleach will help reduce the chance of mold and mildew growth. Do not repaint walls and ceilings until they are completely dry.

If the damage is extensive, the best choice may be a professional restoration cleaning company like SERVPRO. We can remove excess water, heavily damaged wood, and building materials.

For small fires, open your windows and bring in fans to help increase air circulation. For flooding, pull out all wet vinyl flooring, carpets, and carpet padding; these will need to be disposed of properly. Remove all wet items to a garage or storage area for further inspection or cleaning so you can tackle the interior repairs.

Smoke odors can linger for months and may have been trapped in the attic and wall insulation. Once the clean-up and renovation are complete, if you still detect a smoky odor, consider calling a professional restorer who may use a chemical fog to penetrate walls and insulation to neutralize the smoky smell. A thorough cleaning of the HVAC ductwork will also help reduce recurring odors.

SMOKE AND SOOT REMOVAL

If your upholstered furniture is saturated with water and you want to save the wooden frame, the fabric and padding should be stripped to prevent the growth of mold and mildew. Wooden components will need to be cleaned with a good furniture cleaning product. 

Carpets that are not wet but soot-stained should be cleaned by a professional cleaning service that can employ chemical cleaners to combat the inevitable smoke odors in the carpet and padding.

Take any clothes that are labeled “dry clean only” to a professional dry cleaner and request that they treat these items to remove smoke odors. For washable fabrics affected by soot, wash as recommended on the care label with a heavy-duty detergent, and the appropriate bleach - oxygen-based is best. If stains remain, mix a new solution of oxygen bleach and warm water and soak the stained items for several hours or even overnight, and then wash again. For those fabrics that are not stained, you can just add a cup of baking soda to the final rinse cycle to remove that smoke odor. Again, soaking will help here if the smell lingers. 

Place books and papers that smell smoky in a large, sealable plastic container and add a powdered odor eliminator; seal the container for at least 48 hours. Remove the books and see if the odor remains. If it does, then reseal the container for a few more days. For documents and other paper items that have been severely damaged, you can employ the services of a professional restoration company. 

ITEMS TO BE DISCARDED

  • Perishable and Non-Perishable Food
    • If the electricity has been off for more than four hours, most refrigerated and frozen food should be discarded. If a freezer is full and undamaged, you may be able to salvage the food for up to eight hours.
    • Any foods that have been exposed to heat and chemicals used in fighting the fire should be tossed. Excessive heat can cause food to spoil.
  • Cosmetics and Medicines
    • Water, smoke, firefighting chemicals, and high temperatures can ruin cosmetics and medicines.
  • Electrical Equipment
    • No electrical items like small appliances or entertainment equipment should be used until they have been checked by a professional remediation company for water damage and heat damage to wiring. 


SERVPRO of North Nashville is here to help you with any disaster, no matter the size. We’re experts in fire damage, water damage, mold remediation, biohazards, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

How SERVPRO Can Help After a Disaster

5/10/2021 (Permalink)

SERVPRO of North Nashville is a trusted leader in the restoration industry, and our highly trained technicians are standing ready to provide you with 24-hour emergency service. When fire damage or water damage affects your Middle Tennessee home or business, you can count on us to respond quickly. We can help you in many ways after a disaster, such as:

WATER DAMAGE

We are water damage specialists. When your home or business experiences any kind of disaster from water due to flooding or equipment failure, SERVPRO has all the skills and equipment necessary to dry damp areas and restore items that have been negatively affected. These items can be textiles, structure-related, documents, and more. We will help you pack up what is salvageable so that it can be cleaned and inventory every piece. We remove sheetrock, carpet, and insulation and remediate the building. 

FIRE DAMAGE

Your belongings and structure will be compromised and damaged by fire, no matter what size the blaze may have been, and we are trained to help you handle all the issues surrounding a disaster of this kind. We can manage the unhealthy odors and air quality from the smoke and burned materials, and we focus on renovating and recovering your premises, too. 

BIOHAZARDS

In addition to water and fire damage, we are equipped to properly and safely handle biohazards of all kinds, from chemical spills and explosions to mold infestations and viral/bacterial issues. We can get your home and/or business Certified: SERVPRO Cleaned!

We are certified large-scale disaster experts as well, so if you suffer from the damages that a tornado or heavy thunderstorm can cause, we are only minutes away. Visit our website to find out more about all of our services; we are here for you whenever you experience disasters of all kinds. 

Here at SERVPRO of North Nashville, we have all the experience and equipment needed to get you back to normal as quickly and efficiently as possible. We handle cleanup projects large and small, no matter if you have experienced water damage, fire damage, a mold infestation, vandalism, and more. This franchise is independently owned and operated. 

Fire Safety Guidelines For The Workplace

4/26/2021 (Permalink)

You have put lots of time, effort, and finances into your business endeavor, and part of being a successful business owner is knowing the steps you need to take to protect that endeavor from any type of disaster, including fires. Having established fire safety guidelines for your workplace is just plain good business.  

FIRE EXTINGUISHERS, SPRINKLERS, AND ALARMS

Fire extinguishers should be stored no more than 75 feet from all work areas for easy access and mounted in an obvious spot. Have your extinguishers, sprinkler system, and fire alarm system tested and serviced every 12 months or less by licensed fire prevention professionals. 

EMERGENCY EXITS

Illuminated EXIT signage should have a battery backup in case of power outages and kept in good working order at all times. These emergency exit areas and spaces around the building outside need to be kept clear of debris and plant material to allow everyone to get out of the building with no mishaps. This also reduces the risk of fire outside, as well. Trash receptacles need to be kept at least five feet away from combustible roofs, windows, and entryways, and away from exit pathways. 

STORAGE SAFETY

Stored materials should be stacked at least two feet below the ceiling in an orderly manner. In buildings with an automatic sprinkler system, 18 inches of clearance is required. This allows smoke to collect in areas above all items and gives the sprinklers a clear area for their spray pattern, enabling water to reach flames. These instructions have been put in place by area fire personnel and can result in fines if they are not complied with.

SAFETY PRACTICES FOR OUTLETS

Electrical outlets should only be supporting the appropriate number of items, which may include a power strip with a circuit breaker; overloaded outlets can often catch fire. All electrical cords should be kept in good repair and replaced whenever they are no longer safe to use.

EMERGENCY CONTACTS

Take steps to ensure that the address numbers for your building or suite are highly visible; this enables emergency responders to find your location quickly and easily in the event of a fire or other emergency. 




FIRE SAFETY IN A COMMERCIAL KITCHEN

If your business is a commercial kitchen, make sure stove hoods, stovetops, ovens, and grease traps are cleaned regularly and thoroughly to prevent excessive grease buildup. Ceiling exhaust fans and bathroom heater/light/fan combinations can also pose a risk due to the buildup of dust and grease, resulting in increased operating temperatures.


The SERVPRO of North Nashville team is experienced in the restoration of your home or business after a fire no matter the size. We can also help with what may be needed in the event of flooding or a mold invasion, and we handle biohazards, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned. This franchise is individually owned and operated.