What our Customers say...

Testimonials

OMGoodness!!! Where do I start! My pipes were clogged up causing damage to my bathroom, a bedroom, and a den.. I was devastated and I really didn’t know where to begin.. After I replaced my pipes, the mitigation team came in to do their part.. Ken was a jewel... He talked to me about what was going on and was there for me every step of the way. It took some time to get everything dried up, but the guys took their time and made sure things were done right. I suffer from migraines, so I was really concerned about mold.. They took good care of me! Thanks!

This Team of folks is simply stated, Awesome! They have been there to help at any time day, night or weekend and, have always been more than professional in how they handle the workload! I cannot say enough Great things about this Team!

We had a major leak in our basement and we couldn't get the humidity down or the moldy smell to go away. One call to SERVPRO (the one in North Nashville) and their drying equipment solved the problem fast. I'd definitely use them again!

SERVPRO of North Nashville came out to clean my sleeper sofa. My dog is my baby, but no matter how much I vacuumed it, the couch still had deeply embedded hairs. Jason and Trent picked up the couch and arrived on time with lots of communication. Jason touched base with me several times over the next two days to let me know the progress of the cleaning, and even sent me pictures! They delivered the couch back to me in like-new condition and even helped me move some other furniture to place it right. I would highly recommend SERVPRO to help you rejuvenate your furniture!

Good work, professional demeanor.

Darren and Octavious took such good care of us! Great communication, timely response, very reliable, and performed excellent service!

Josh is an Angel! I called him 3 separate times (all hours of the day & night) and they came through for us. We were desperate and our plumbing situation was a nightmare! Josh gave me so much comfort and fixed the problem on our forever changing timeline (sewage cleaning). I wish I could give them 10 stars! Highly recommend!! Don't wait, call and give yourself peace of mind. Thanks Again.

I have not personally experienced losing precious memories and the items we all have in our homes... However, I have experienced brokenness... Heartbrokeness, most of all... This company has become a hopeful light admist some of life's darkest moments... I understand that SERVPRO is probably well compensated for their services... However, in order to provide the service properly, you must have "kindness" and "compassion"... This company has proven time and time again, that they care deeply for the recovery and restoration of our broken hearts... SERVPRO.... Thank you for all of your help and service in our communities...

Odor gone. Great job!

Very nice and helpful people!

They have been awesome for all of our needs! So appreciative.

Darren and Octavious were wonderful. They were prompt and courteous and easy to work with.

Professional and efficient! Job well done!

The guys were great and restored our floors back to normal! I can't tell we even had any kind of water damage! Best crew around. Thank you!

Very efficient and prompt. Couldn't have asked for better service.

Great customer service. I will use again.

Great crew working here, they arrive fast and get the job done quickly and correctly. Very respectful guys!

Came in and took charge immediately after contacting them. Set up 17 blowers to start the drying process after a water heater burst and spewed over 6 hours of water through the home from the second floor. After the water was removed they opened up the walls and took down a big section of ceiling and aimed the blowers there. It took about a week to dry most everything out. Since this was a second home, we left SERVPRO in charge of replacing the first floor hardwood, cleaning and repairing the walls and moving the furniture. All I had to do was coordinate the replace of the water heater with SERVPRO and the plumber. We returned after the clean-up was complete and everything was done properly, place was clean and everything back to original place. Our project managers for both the response and restoration were excellent and had very good subcontractors. Highly recommended and trustworthy.

I want to thank you and your team for the great service in the aftermath of our water incident last Wednesday night.  Darren and his team explained everything and put us at ease through an extremely stressful event. 
Thanks again to you and your team.  Your professionalism and promptness made a truly awful situation a lot easier!  

The technicians were very professional, thorough, and personable. Would definitely use SERVPRO again.

Scott and Octavious were great! Job well done!

The crew was knowledgeable, the cost was as estimated, and the crew arrived on time.

The team was very professional and treated me fairly.