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Fire & Water - Cleanup & Restoration

What Do I Need To Know About SERVPRO’s Team Of Highly Trained Specialists?

11/7/2022 (Permalink)

SERVPRO van What Do I Need To Know About SERVPRO’s Team Of Highly Trained Specialists?

SERVPRO Industries, Inc. has been redefining the mitigation and restoration industries since 1967. In addition to offering ongoing training at regional levels, SERVPRO also developed the National Training Center in 1992 to teach restoration and mitigation skills to SERVPRO Franchise Owners and insurance industry employees. 

SERVPRO understands that providing our customers with the best service requires our technicians to receive in-depth training on every level. 

What Types Of Training Does SERVPRO Provide For Their Technicians?

With this in mind, we have designed educational programs that provide them with the skills and knowledge needed to get the job done: 

  • Employee Certification Training. Our Employee Certification Training is a self-paced program designed specifically for franchise employees. The certification is awarded after the employee completes all course materials and passes the final examination. Modules include:
  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • E-Learning. Our e-learning program is a web-based, ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.
  • Continuing Education. SERVPRO offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to expand the attendees’ knowledge of emergency mitigation. Courses include:
  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)
  • New Franchise Training. The new franchise training is an in-house, hands-on training program designed primarily for new franchise owners at our corporate training facility. Still, it is also a valuable course for franchise employees. During the 15-day program, we cover all aspects of:
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation
  • IICRC Training Program. The SERVPRO IICRC Training School offers classes in the following categories year-round:
  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying (in our purpose-built ASD facility)

Why Is SERVPRO My Best Choice For Restoration Of My North Nashville Home Or Business?

At SERVPRO of North Nashville, we pride ourselves on our quick turnaround and attention to detail. We appreciate you trusting us to take care of you when disaster strikes!

SERVPRO of North Nashville is dedicated to ensuring that our technicians have access to the most in-depth educational materials possible to give our customers the best service in the industry. Suppose you have experienced damage from water, fire, a storm, a biohazard event, or any other kind of disaster; in that case, you can be confident that our team is fully prepared and equipped to manage any emergency.

This franchise is independently owned and operated.

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